Submit a Request

How to submit different types of requests

Maintenance trouble calls are managed by each IU campus’s facility services office.

Services covered include repairs, general maintenance, custodial, installation of items attached to a building, building emergencies, moving and setups, grounds and landscape, snow and ice removal, heat/air conditioning, temperature controls, paint, plumbing, fabrication, masonry, carpentry, elevators, fire controls, etc.

Emergencies

If you are in an emergency situation, call 911 first, then contact your campus facility services office.

Nonemergencies

Contact your campus facility services office to submit a maintenance request. IU CAS authentication is required to submit a maintenance request.

Building exterior or grounds safety concerns - Bloomington campus only

To report Bloomington campus building exterior or grounds safety concerns such as campus lights not working, sidewalks needing repair, fallen trees and limbs, etc., use the exterior safety/maintenance request. The exterior safety form may be used by campus visitors.

Building design and construction is managed by IU Capital Projects for all IU campuses. It encompasses new construction, additions, renovations, interior design, space changes, floor coverings, wall coverings, window coverings/film, casework/millwork, etc.

For questions or assistance with the request form, contact Steve Freeman at facrfs@indiana.edu or 812-855-1762.

Submit a Capital Projects request for service

Furniture and furnishings design and specifications are managed by IU Interior Design/Capital Projects, and we partner with IU Purchasing for procurement.

A Capital Projects request for service should be completed when acquiring and/or reconfiguring furniture or furnishings for any IU-owned or -occupied space, particularly for custom items. Select “Furniture Only” on the Capital Projects request for service form. 

Some standard furniture and furnishings do not require a Capital Projects request for service and may be purchased directly through Kuali Financial System (KFS). For a complete list, which you should check periodically for updates, visit the IU Purchasing website and select the furniture spreadsheet.

Examples of standard items that may be purchased directly through KFS include:

  • Bookcases
  • Coat hooks, racks and trees
  • Corkboards
  • Ergonomic products
  • File cabinets
  • Folding chairs and tables
  • Guest chairs
  • Lab and exam stools
  • Lecterns
  • Lamps
  • Task chairs
  • Wire shelving

For additional information about placing standard furniture and furnishings orders and installation of standard items, visit the IU Purchasing website.

For questions or assistance with the request form for furniture/furnishings/interior design requests, including ordering of custom items, contact iudesign@iu.edu or 812-856-9659.

Submit a Capital Projects request for service

Exterior signage

Exterior signage, including any kind of exterior building signage, pole banners, or other banners, should start with a signage request.

Submit a request for exterior signage

Interior signage

Interior signage requests should start with a Capital Projects request for service.

On the Bloomington campus, also refer to the Facility Operations Sign Shop.

Project status

View the current status of your project by using the Project/Work Order Lookup tool.

How a typical capital project progresses

Many capital project requests will follow this progression (depending on project scope and budget):

  1. Project request submission
  2. Project request processing, validation, and approvals
    1. Confirm need, project scope, funding, approvals
    2. Note: Funding must be in place before a project can proceed
  3. Planning and design
  4. Bid
  5. Construction
  6. Move coordination/occupancy
  7. Warranty
  8. Documentation closeout

Please contact vpcpfoff@indiana.edu to request information contained on this page in an accessible format.